Privacy
Confidentiality Policy
At Surfagest, we believe that it is necessary to pay special attention to the protection of privacy. For this reason, we are committed to respecting the confidentiality of the personal information we collect.
Collection of Personal Information
We collect the following information:
- Last Name
- First Name
- Addresses
- Postal Code
- Email Address
- Phone Number
- Purchased Products, etc.
The personal information we collect is gathered through forms and through the interaction established between you and our website. We also use, as indicated in the following section, cookies and/or logs to gather information. Your personal information is collected through forms such as:
- Website registration form
- Order form
- Payment form
- Comments
We use this information for the following purposes:
- Order tracking
- Information/Offers
- Statistics
- Contact
- Website management
Sharing of Personal Information
We are committed to not commercializing the collected personal information. However, we sometimes share this information with third parties for the following reasons:
- Order execution
- Billing
- Customer profile
- Partnership
Personal Information Protection Manager
We have appointed a Personal Information Protection Manager, whose role is to ensure that all our commitments are respected. Here are their contact details:
- [email protected]
- 819-568-9888
- 565 boulevard de la Gappe
Gatineau, Quebec J8T 8N7
Protection of Your Personal Information
It is essential for us to make every effort to protect the security of your personal information. Please contact our Personal Information Protection Manager immediately at the following email address: [email protected] if you notice any incidents involving your personal information or unauthorized access.
Access to Your Personal Information
At any time, you can request to access your personal information, make necessary corrections, or request the deletion of your information. To do so, please communicate with the Personal Information Protection Manager at the address [email protected]. For security reasons, we will attempt to verify your identity.
To protect the integrity of your personal data, we may verify your identity using your email address or phone number. We reserve the right to refuse a request if we are unable to verify your identity satisfactorily.
Obtaining Additional Details
Do you have questions about how we collect and protect your personal information? You can contact our Personal Information Protection Manager at [email protected].